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Tech Check

Ian Seeley joins Right Digital Solutions Executive Board as Service Director

Right Digital Solutions (RDS) further strengthens its Executive Board today with the promotion of Ian Seeley to the leadership team as the Service Director.

Ian joined RDS in September 2016 as Regional Service Manager for the North East, his drive and passion for service excellence meant he was the ideal candidate to lead service when the opportunity arose in 2019.

Having risen to the challenge over the last 18 months, Ian ensured RDS’ service has been and continues to be, best in class. Ian now manages over 70% of the RDS workforce and has developed a great set of managers and team players to help the business achieve its growth plans.

The role of the service team is incredibly important to the success of RDS, and the appointment of Ian to the board demonstrates a continued commitment in presenting RDS service, as a key differentiator in our market.

With regards to his appointment, Ian commented “I am honoured to be the representative of service on the Main Board and incredibly excited about our future. We have achieved so much already in a short space of time and our position as the largest privately owned, truly independent reseller in our market, means we have a very clear path for success.

The next few months will be focused on continuing to build the team, ensuring the right people are in the right roles, further enhancing the relationship between service and sales, making sure our costs are managed and constantly notching up our KPIs.