Remote printer monitoring is a cloud-based software platform which helps MSPs to monitor the performance of their printer fleet. This solution generates reports and acquires data on the device performance remotely to maintain them and keep them up-to-date, keeping on top of any issue that may arises as well as resolving them remotely.
What are the benefits of remote monitoring software?
1Automated meter readings - Traditionally, printer meter readings were collected manually on a monthly basis and then sent off to the managed print provider - this is a time-consuming process with opportunity for human error. Remote monitoring software automates this whole process in a reliable and efficient way, eliminating any need for manual input.
2Automated toner delivery - Automated toner ordering functions are available through remote monitoring software which raise the efficiency of general printer management. As well as this, automated emails can also be sent to appropriate employees so they are aware of any incoming toner orders.
3Device status - Through this monitoring software, you can keep track of the connection status and usage of each device. Not only this, but key reports will be readily available which detail device usage information like double-sided printing rate, colour/mono breakdown and usage of either the copier or printer. From this report you can ensure your organisation is operating as effectively as possible and employees are using the devices as they should.
4Minimise downtime - This solution will notify your organisation of any device status change or any other relevant information on your print fleet. With the service information from the remote monitoring software, you can take immediate and appropriate action to ensure device downtime is minimised.
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