This weeks Customer Satisfaction Reviews
March - April:
"Happy with the engineer - no complaints regarding engineer, followed the COVID rules, provided more information regarding the machine to the best the I could understand. He went further than just fixing the issue he came to do and he cleaned more of the machine than expected. I was very pleased with the engineer and would be happy to have the same engineer back to site. He fully tested the machine before leaving and made sure I was happy before he left site."
"Very happy with the engineer, very good and nice service, very quick."
MOULSECOOMB HEALTH CENTRE
"All round decent bloke, good experience and professional"
WESTERN MORTGAGE SERVICES LTD
"Good service - Happy"
BIRMINGHAM MOTOR TYRES LTD
"Responsive and effective"
"Helpful, explained the issue, professional, nice gentleman who fixed the machine."
"Engineer went above and beyond, very happy with the engineer service. Engineer could not have been more helpful and really took the time to sort out their issue. Engineer was friendly and very happy with the service he provided and was more than professional."
MILL VIEW HOSPITAL
February - March:
"Very good and helpful over the phone"
"Helpful, apologetic always helpful and understanding always sorts what they need as soon as possible."
Carpet and Flooring (Trading) ltd
"Used the company for many years and have always found the customer services and engineer very very courteous and trusting, followed all COVID rules"
Bromsgrove Citizens Advice
"Helpful, straight forward services. Easy to understand"
Optima Legal Services ltd
"Very helpful from the start especially with the photo on the device"
"Overall really good service - Always helpful quick resolutions"